Processing
Orders are prepared with care before dispatch. Most in-stock pieces ship within 3-5 business days. Made-to-order or personalized pieces may require additional time.
Customer Care
Shipping
We prepare every Degalla order with care and send tracking details as soon as your piece is on its way.
Complimentary
Shipping over $250
Processing
Most orders ship in 3-5 business days
Tracking
Sent by email when your piece ships
Delivery
Complimentary shipping is available on orders over $250. Delivery timelines begin after your order has been processed and dispatched from our studio.
Tracking
Once your order ships, you will receive a confirmation email with tracking details. Please allow a short window for tracking information to update after dispatch.
International orders
International delivery times and shipping fees vary by destination. Duties, taxes, and customs charges may be collected by the destination country and are the responsibility of the customer unless stated otherwise at checkout.
Address changes
If you need to update your delivery address, contact us as soon as possible. Once an order has shipped, we may not be able to redirect the package.